RETAIL

Specialized software systems for the retail companies working in the fields of:

  • Apparel and fashion
  • Shoes
  • Pharmacies
  • Do-it-yourself stores
  • Mobile phones and computers/supplies
  • Household appliances

The dynamic and frequently changing Retail sector offers non-conventional opportunities, as well as unexpected challenges. Retailers have on their disposal a wide range of diverse channels to reach their clients in a time when ensuring brand and product commitment and loyalty becomes a complex task.

The specially developed retail solutions unify all activities in the organization in a single platform – from POS terminals in the store, through the back-office, merchandising, warehouse and the head office. The business management systems are applicable to all companies, regardless their size, business complexity, and products they offer. Some of the main advantages they provide are:

  • Effective operation management in every store, warehouse, and head office
  • Control and support of a common database for all shops, including items, clients, suppliers, individual offers, discounts, loyalty programs, etc.
  • Quick search for items by many different characteristics
  • Price setting improvement due to availability of current data
  • Management of service offers – transportation, delivery, installation, etc.
  • Supply chain optimization
  • Up-to-date data regarding stock availability in stores and warehouses
  • Support of mobile devices and bar-code readers
  • Reduced pay-desk time, and more satisfied customers
  • Improvement in customer services through support and maintenance of the relationships with them via various communications channels
  • Management of complex transactions, special offers and coupons
  • Track of orders and returns
  • Management and follow-up of marketing campaigns
  • Gathering and analysis of big data amounts via diverse channels in order to deliver faster and more adequate responses to customer inquiries.
  • Enhanced planning and forecasting.
  • Fast adjustment to changes in customer behavior.
  • Real time analyses and reports.